Government

Government Goes Agile

Helping US federal agencies design inexpensive, user-centered technology products is the mission of an unsung team of developers.

The rollout of HealthCare.gov, on October 1, 2013, was a famously bad day for the Obama administration. HealthCare.gov is the marquee website of the Affordable Care Act—the portal through which Americans can access insurance exchanges that the federal government created under that landmark legislation. But on the first day, heavy use crashed the site repeatedly, and those who managed to reach the site encountered further frustration when they tried to use it. Ultimately, only six people were...


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Government

A Connected World

Featuring Pierre Omidyar

Pierre Omidyar, co-founder of the Omidyar Network, discusses why he is optimistic about the “age of connectedness” and how increased connection has changed basic expectations about how society gets things done.