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Social Services - Articles

Innovations in public services that promote equity and opportunity (more)

The Cost of Financial Precarity

By Carrie Leana 1

Anxiety about debt and financial stability can severely reduce the productivity and health of employees, which can hurt a company’s bottom line. Businesses, government, and philanthropic organizations should embrace the case for improving the financial well-being of workers.

Social Insecurity

Review By Teresa Ghilarducci

Katherine Newman’s Downhill From Here challenges current economic thinking by arguing that the crisis in retirement security is caused by a flawed system, not flawed humans.

Spring 2019

Homeless Shelter Uses Feedback to Help Its Clients Regain Independence - Thumbnail

Homeless Shelter Uses Feedback to Help Its Clients Regain Independence

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The Arkansas nonprofit Our House, which provides shelter to homeless families and individuals working to regain their economic independence, has built a culture of continuous feedback with surveys, community councils, and “happy or not” voting terminals. Part of a series produced for SSIR with the support of the Hewlett Foundation.

Health Agency Embraces Harsh Feedback to Transform Relationships - Thumbnail

Health Agency Embraces Harsh Feedback to Transform Relationships

When Paula John visited Epiphany Community Health Outreach Services for help with her arthritis, she encountered long wait times and unfriendly staff. Her feedback led to changes that transformed her opinion of the organization. Part of a series produced for SSIR with the support of the Hewlett Foundation.

Design for All

By Bess Williamson

An excerpt of Bess Williamson’s Accessible America shows how accessible design is innovative and inclusive.

The Difference Curve

By Alicia Clegg

Auticon aims to change society’s perception of people on the autism spectrum for the benefit of businesses and employees alike.