Measurement & Evaluation New ways to measure and evaluate the impact an organization’s work has on society

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How Feedback Can Change People and Places - Thumbnail

How Feedback Can Change People and Places

Kate Lauzon found sobriety and a role as an activist through her Massachusetts city's weekly resident feedback sessions, a gathering of civic groups known as “Working Cities Wednesdays” organized by Habitat for Humanity. Part of a series produced for SSIR with the support of the Hewlett Foundation.

A New Paradigm for Nonprofit Measurement - Thumbnail

A New Paradigm for Nonprofit Measurement

In this audio slideshow, Fay Twersky, director of the Effective Philanthropy Group at the William and Flora Hewlett Foundation, discusses how the process of collecting feedback from constituents provides a much needed third dimension to nonprofit measurement practice.

Feedback Is Not a Fad

By Larry Kramer 3

Listening to beneficiaries should be part and parcel of any initiative that seeks to help others. Part of a series produced for SSIR with the support of the Hewlett Foundation.

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Improving an Employment Service With a Former Prisoner’s Feedback - Thumbnail

Improving an Employment Service With a Former Prisoner’s Feedback

When Betty McCay finished a 27-year prison sentence and approached the Center for Employment Opportunities for help with finding a job, the last thing she expected was to be asked for her feedback on running the program. Part of a series produced for SSIR with the support of the Hewlett Foundation.

Former Prisoner Pays Forward the Gift of Being Heard

Featuring Shannon Revels

Shannon Revels met a teacher in prison who listened to his ideas, demonstrating a willingness to engage that Revels paid forward at his employment agency and on the job. Part of a series produced for SSIR with the support of the Hewlett Foundation.