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Organizational Development Innovative approaches to internally driven, organization-wide efforts to achieve strategic goals

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Improving an Employment Service With a Former Prisoner’s Feedback - Thumbnail

Improving an Employment Service With a Former Prisoner’s Feedback

When Betty McCay finished a 27-year prison sentence and approached the Center for Employment Opportunities for help with finding a job, the last thing she expected was to be asked for her feedback on running the program. Part of a series produced for SSIR with the support of the Hewlett Foundation.

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Getting Local: Collaborating With Communities of Color

Featuring Darnell Moore, Coya White Hat-Artichoker, Mauricio Lim Miller & Fresco Steez

Leaders working on issues including public health, human rights, and economic development discuss how nonprofits can do better by treating the people they’re trying to help as partners, not patients.

Homeless Shelter Uses Feedback to Help Its Clients Regain Independence - Thumbnail

Homeless Shelter Uses Feedback to Help Its Clients Regain Independence

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The Arkansas nonprofit Our House, which provides shelter to homeless families and individuals working to regain their economic independence, has built a culture of continuous feedback with surveys, community councils, and “happy or not” voting terminals. Part of a series produced for SSIR with the support of the Hewlett Foundation.