Kate Lauzon found sobriety and a role as an activist through her Massachusetts city's weekly resident feedback sessions, a gathering of civic groups known as “Working Cities Wednesdays” organized by Habitat for Humanity. Part of a series produced for SSIR with the support of the Hewlett Foundation.
Social Services Innovations in public services that promote equity and opportunity
Global aid agencies must shift from just agreeing to “go local” to preparing development experts for the task.
An excerpt from Unjust Conditions: Women’s Work and the Hidden Cost of Cash Transfer Programs.
Funders and others can better support the involvement of those who use social services in service design and implementation. And by doing so, they can generate more meaningful, systems-level impact.
New digital projects could make legal services far more accessible—but they need to be about more than just the technology.
Culture is born of values, and civil society is where people live values most urgently. Amid growing social isolation in the United States, a new set of values is emerging around community, healing, and belonging, and they will likely define an era.
Stories are the most powerful tool we have for increasing understanding and building engagement with complex issues. Telling them well can drive belief and behavior change.
North Carolina’s Project Lazarus has brought harm-reduction principles to Appalachia to address the opioid addiction crisis.
San Francisco’s Free City program covers tuition at its community college through a real estate transaction tax.
Anxiety about debt and financial stability can severely reduce the productivity and health of employees, which can hurt a company’s bottom line. Businesses, government, and philanthropic organizations should embrace the case for improving the financial well-being of workers.
The Arkansas nonprofit Our House, which provides shelter to homeless families and individuals working to regain their economic independence, has built a culture of continuous feedback with surveys, community councils, and “happy or not” voting terminals. Part of a series produced for SSIR with the support of the Hewlett Foundation.
New experiments with civic engagement, outreach, and philanthropic models in Philadelphia offer inspiration for leaders across the social sector.
When Paula John visited Epiphany Community Health Outreach Services for help with her arthritis, she encountered long wait times and unfriendly staff. Her feedback led to changes that transformed her opinion of the organization. Part of a series produced for SSIR with the support of the Hewlett Foundation.