New ways to measure and evaluate the impact an organization’s work has on society (more)
Data and technology can’t exist in a bubble—nonprofits need them to thrive and grow. Hear from several nonprofit leaders about the myriad ways their organizations benefitted from an effective data strategy and system. This video is part of the “Technology for Change” series produced by Stanford Social Innovation Review with the support of Salesforce.
The Arkansas nonprofit Our House, which provides shelter to homeless families and individuals working to regain their economic independence, has built a culture of continuous feedback with surveys, community councils, and “happy or not” voting terminals. Part of a series produced for SSIR with the support of the Hewlett Foundation.
When Paula John visited Epiphany Community Health Outreach Services for help with her arthritis, she encountered long wait times and unfriendly staff. Her feedback led to changes that transformed her opinion of the organization. Part of a series produced for SSIR with the support of the Hewlett Foundation.
Nurse-Family Partnership, a maternal-child health nonprofit, has incorporated ways to gather, interpret, and apply feedback into its nonprofit business model. Part of a series produced for SSIR with the support of the Hewlett Foundation.
When Betty McCay finished a 27-year prison sentence and approached the Center for Employment Opportunities for help with finding a job, the last thing she expected was to be asked for her feedback on running the program. Part of a series produced for SSIR with the support of the Hewlett Foundation.
Gathering feedback from clients can be the swiftest path to insight and service improvement for nonprofits. Listen for Good offers a low-cost, high-quality method. Part of a series produced for SSIR with the support of the Hewlett Foundation.
Kate Lauzon found sobriety and a role as an activist through her Massachusetts city's weekly resident feedback sessions, a gathering of civic groups known as “Working Cities Wednesdays” organized by Habitat for Humanity. Part of a series produced for SSIR with the support of the Hewlett Foundation.
In this audio slideshow, Fay Twersky, director of the Effective Philanthropy Group at the William and Flora Hewlett Foundation, discusses how the process of collecting feedback from constituents provides a much needed third dimension to nonprofit measurement practice.
Is it possible to use data to make predictions without enforcing existing biases?
Rhonda Evans looks at lessons from Monitor Institute’s Re-imagining Measurement initiative.
