Technology & Design
Taking Mobile Money to the Next Level
For mobile money services to evolve, providers need to support all the activities that go on before, during, and after customers make payments.
Ignacio Mas
Microfinance
Remixing Microfinance
Microfinance has tended to grow by faithful replication of well-established models; it is now time to experiment with hybrid models that bring together the best features of each.
Economic Development
Smartphones and Mobile Payments
The penetration of smartphones in the US has caused jockeying for position in the new mobile payments space—can this happen in developing countries too?
Microfinance
Social Enterprises and Growth: Lessons from the Microcredit Debate
Ambition to scale makes MFIs more financially driven.
Economic Development
Mobile Operators: White Knights of Financial Inclusion?
Two issues are dogging existing mobile money systems: excessive system downtime and lack of interconnection.
Nonprofit Management
Segmenting the Research
When does it make sense for NGOs to outsource their research to academics?
Technology & Design
Banking Beyond Branches: An Interim Report Card
There is a need to develop simplified paths for mobile operators and banks alike to get on the inexorable road to banking beyond branches.
Economic Development
Are We Serious About Financial Inclusion for All?
Steps that regulators and finiancial service providers can take to move toward the goal of financial inclusion.