It is imperative to include customers in solving problems, but jumping straight into human-centered design misses the rich and insightful data required to shift the system and achieve better results.
The Arkansas nonprofit Our House, which provides shelter to homeless families and individuals working to regain their economic independence, has built a culture of continuous feedback with surveys, community councils, and “happy or not” voting terminals. Part of a series produced for SSIR with the support of the Hewlett Foundation.
Three models for day of service programs, sometimes referred to as hackathons or flash consulting, can deliver community and business impact, while increasing employee engagement and requiring less initial commitment.
Solubag’s founders want to emulate the feel of single-use plastic bags while leaving no trace.
Project Solidify, a collaborative two-year-long effort started by the European Forum for Urban Security, aims to assist in the implementation and sustainability of supervised injection sites throughout Europe.
Without bringing more rigor and resources to scaling impact efforts, the do-good industry will never make the exponential leaps needed to bring social innovations to millions of people.
Three guiding principles for NGOs looking to find where they best fit within government-run systems and ensure long-term impact.
As donor-advised funds increase in popularity, the people who use them are poised to advance the practice of listening to the organizations and individuals they are trying to help. Part of a series produced for SSIR with the support of the Hewlett Foundation.