Organizational Development Innovative approaches to internally driven, organization-wide efforts to achieve strategic goals

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How Feedback Can Change People and Places

By SSIR Editor

Kate Lauzon found sobriety and a role as an activist through her Massachusetts city's weekly resident feedback sessions, a gathering of civic groups known as "Working Cities Wednesdays" organized by Habitat for Humanity. Part of a series produced for SSIR with the support of the Hewlett Foundation.

Against Relevance

By Michel Anteby 1

The dogma in business school education is that faculty’s research should be relevant, yet serving our students also means questioning what relevance leaves out.

Aspirin and Democracy

By Jan Masaoka 12

With its professional management class and army of consultants, the nonprofit sector can sometimes seem isolated from the messiness of civil society, and a new Philanthropic Beltway may have sprung up. But it wasn’t always that way, and it may be time to reclaim an earlier identity as the “volunteer sector,” which is inherently democratic.

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Listen Up! How Feedback Can Accelerate Nonprofit Growth and Impact

Presented by Kathy Reich, Phil Buchanan, Susannah Rose, and Christopher Watler

In this complimentary SSIR Live! program—part of our online series “The Power of Feedback” — Kathy Reich, director of the Ford Foundation’s BUILD initiative, will explore how organizations can accomplish more when they listen to and act upon input from the people they serve. Reich, with Dr. Susannah L. Rose, scientific director of research in the Office of Patient Experience at Cleveland Clinic Health Systems, Christopher Watler, executive director of Center for Employment Opportunities New York, and Phil Buchanan, president of the Center for Effective Philanthropy, will share their experiences and insights on how gathering feedback is the right, smart, and feasible thing to do to help organizations improve.

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Mastering Effective Communications for Causes: Public Interest Communications & the Science of Story

Presented by Ann Christiano and Annie Neimand

This unique two-part, 180-minute e-certification program offers you valuable training on effective communications strategy and methods for promoting your social cause. In the first session, “Developing a Public Interest Communications Strategy,” we examine the best ways to transcend the interest of any one organization to achieve real and lasting change on a particular issue. In the second session, “The Science of Story Building,” we explore the research that tells us what makes one story more memorable, sharable, and inspiring than another. Get ready for an engaging, hands-on digital workshop that includes activities, illustrative examples, and case studies. This program is produced in conjunction with the Center for Public Interest Communications at the University of Florida.

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