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Organizational Development Innovative approaches to internally driven, organization-wide efforts to achieve strategic goals

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Getting Local: Collaborating With Communities of Color

Featuring Darnell Moore, Coya White Hat-Artichoker, Mauricio Lim Miller & Fresco Steez

Leaders working on issues including public health, human rights, and economic development discuss how nonprofits can do better by treating the people they’re trying to help as partners, not patients.

Homeless Shelter Uses Feedback to Help Its Clients Regain Independence - Thumbnail

Homeless Shelter Uses Feedback to Help Its Clients Regain Independence

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The Arkansas nonprofit Our House, which provides shelter to homeless families and individuals working to regain their economic independence, has built a culture of continuous feedback with surveys, community councils, and “happy or not” voting terminals. Part of a series produced for SSIR with the support of the Hewlett Foundation.

Health Agency Embraces Harsh Feedback to Transform Relationships - Thumbnail

Health Agency Embraces Harsh Feedback to Transform Relationships

When Paula John visited Epiphany Community Health Outreach Services for help with her arthritis, she encountered long wait times and unfriendly staff. Her feedback led to changes that transformed her opinion of the organization. Part of a series produced for SSIR with the support of the Hewlett Foundation.

Most Popular

Getting Local: Collaborating With Communities of Color

Featuring Darnell Moore, Coya White Hat-Artichoker, Mauricio Lim Miller & Fresco Steez

Leaders working on issues including public health, human rights, and economic development discuss how nonprofits can do better by treating the people they’re trying to help as partners, not patients.

Homeless Shelter Uses Feedback to Help Its Clients Regain Independence - Thumbnail

Homeless Shelter Uses Feedback to Help Its Clients Regain Independence

1

The Arkansas nonprofit Our House, which provides shelter to homeless families and individuals working to regain their economic independence, has built a culture of continuous feedback with surveys, community councils, and “happy or not” voting terminals. Part of a series produced for SSIR with the support of the Hewlett Foundation.