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How Feedback Can Change People and Places - Thumbnail

How Feedback Can Change People and Places

By SSIR Editor

Kate Lauzon found sobriety and a role as an activist through her Massachusetts city's weekly resident feedback sessions, a gathering of civic groups known as "Working Cities Wednesdays" organized by Habitat for Humanity. Part of a series produced for SSIR with the support of the Hewlett Foundation.

A New Paradigm for Nonprofit Measurement - Thumbnail

A New Paradigm for Nonprofit Measurement

In this audio slideshow, Fay Twersky, director of the Effective Philanthropy Group at the William and Flora Hewlett Foundation, discusses how the process of collecting feedback from constituents provides a much needed third dimension to nonprofit measurement practice.

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Listen Up! How Feedback Can Accelerate Nonprofit Growth and Impact

Presented by Kathy Reich, Phil Buchanan, Susannah Rose, and Christopher Watler

In this complimentary SSIR Live! program—part of our online series “The Power of Feedback” — Kathy Reich, director of the Ford Foundation’s BUILD initiative, will explore how organizations can accomplish more when they listen to and act upon input from the people they serve. Reich, with Dr. Susannah L. Rose, scientific director of research in the Office of Patient Experience at Cleveland Clinic Health Systems, Christopher Watler, executive director of Center for Employment Opportunities New York, and Phil Buchanan, president of the Center for Effective Philanthropy, will share their experiences and insights on how gathering feedback is the right, smart, and feasible thing to do to help organizations improve.

Access this webinar