The Nonprofit Management Institute 2013

Pioneering Change in Our Networked World

September 10-11, 2013
Frances C. Arrillaga Alumni Center, McCaw Hall
326 Galvez St.
Stanford, CA



2013 Nonprofit Management Institute
For the eighth consecutive year, nonprofit leaders from across the US and the world came to the Stanford campus to attend the Nonprofit Management Institute. The theme “Pioneering Change in Our Networked World” provided a lens for two full days of sessions aimed at supporting the important work nonprofit leaders do to run their organizations and achieve impact in today's quickly evolving operating environment.

The Nonprofit Management Institute's presenters are leaders in the field of social change: academics known for their work at Stanford and at other renowned universities and practitioners who share their insights and experiences from successes in the field. The Institute also offers many opportunities for networking, including small group activities, receptions, and group lunches with affinity table seating. We aim for participants to leave energized, brimming with ideas for their organizations, and with a long list of new contacts.

The Nonprofit Management Institute is for senior-level nonprofit executives including CEOs, executive directors, board members, and others with significant leadership responsibilities. Sessions are for leaders at all types and sizes of organizations, domestic or international. In 2013, attendees came from 30 states and 8 countries. About 15% of participants are funders. Every year the Nonprofit Management Institute features an all-new program; so many attendees come again and again.

2013 Program Overview

The 2013 theme was “Pioneering Change in Our Networked World.” Our world is getting flatter and smaller—more interconnected, social, and networked. The most effective leaders will embrace and leverage open collaboration, barrier-free communication and accelerated evaluation and adoption of new operating models. This change happens best when it is applied across all structures: Within an organization, with multiple stakeholders, and across sectors. Taking advantage of the new ecosystem is the way organizations will grow and broaden their impact.

Last year's sessions were built to support nonprofit leaders as they pioneer a path forward in largely uncharted territory. Sessions helped equip nonprofit leaders to understand and capitalize on today’s interconnected and networked world, guide their organizations through change, and increase their impact. Sessions addressed:

• Building on the power of new technologies and the intelligence of social networks
• Embracing a new environment where individuals have the impact that large organizations once monopolized
• Leading effective participatory meetings with multiple stakeholders
• Harnessing tensions in our diverse world to build a more creative and dynamic workplace
• Properly valuing and deploying influence through social media
• Understanding the science behind social connection and compassion
• Creating successful, long-lasting nonprofit collaborations
• Getting your organizational message heard amidst the noise of the crowd

2013 Nonprofit Management Institute


2013 Sessions

The Nature of the Future: From Institutions to Amplified Individuals
Marina Gorbis, Executive Director, Institute for the Future

We live in a world in which amplified individuals—people empowered by technologies and the collective intelligence of their social networks — can do things that previously only a large organization or no one organization could do. These amplified individuals are engaging in a new form of value creation Gorbis calls “socialstructing”—garnering micro-contributions from large networks of people to create large impacts. How can the nonprofit sector benefit from the new power of amplified individuals?  How can you socialstruct your organization and turn your employees into amplified individuals?  Based on her recently published book, The Nature of the Future: Dispatches from the Socialstructed World, Gorbis will share case studies and lessons from pioneers of socialstructing. 

Harnessing Culture Clashes for Good
Hazel Rose Markus, Professor in the Behavioral Sciences, Stanford University
Alana Conner, Executive Director, Center for Social Psychological Answers to Real-World Questions, Stanford University

People with different cultural backgrounds are fighting more than ever before—including in our workplaces. Everyday tensions between men and women, Caucasians and non-Caucasians, conservatives and liberals, and richer and poorer people undermine productivity. In addition, larger collisions between the cultures of businesses, nonprofits, and governments thwart even the wisest cross-sector interventions. Although each conflict seems unique, cultural psychologists Markus and Conner show many stem from the same root cause: the clash of independence (people’s individual, unique, and in control side) and interdependence (people’s relational, conforming, and adjusting side). Drawing from their new book, Clash! 8 Cultural Conflicts That Make Us Who We Are, and on thousands of studies from across the social sciences, business, medicine, and law, Markus and Conner explain not only how the independence-interdependence divide can ignite conflict, but also how you can harness this tension for a more creative and dynamic workplace.

Collaborating for Impact
Willa Seldon, Partner, The Bridgespan Group
Joined by Carolyn Nelson, Dean, College of Education and Allied Studies, California State University East Bay; Stephanie Couch, Bayer Executive Director, Institute for STEM Education, CSU East Bay.

As leaders recognize the limits of scaling impact through individual organizations acting on their own, and as communities strive to do more with the same or fewer resources, collaborative efforts of all kinds are on the rise. Is collaboration the latest fad? Or are there long-term shifts occurring in how we do our work?  Drawing from insights raised in Bridgespan’s work on collaborations, including multi-sector collaborations, this session will engage attendees in exploring when it makes sense to collaborate, and what you gain and what you lose. We also will relate real world examples of successes and challenges in doing collaborations. Seldon, a partner at Bridgespan, will lead this discussion, and she will be joined by Nelson and Couch, who will share their experiences in collaborations.. 

The Whole World in Our Hands: How the Intersection of Mobile, Social and Technology is Changing Nonprofits
John Kenyon, Principal, John Kenyon Consulting; Adjunct Professor, Master of Nonprofit Administration program, University of San Francisco

The mobile revolution, in concert with social media and other technologies, is changing the way nonprofits work. These technologies create exciting opportunities and can change the ways we operate, communicate, market, fundraise, provide services and lead nonprofits. Kenyon will look at the range of effects that mobile connectivity is having on our sector, show examples of how organizations are learning about using mobile, and provide guidelines for approaching the integration of this global trend into nonprofits’ work. He will also discuss how leaders can ensure that the use of technology stays aligned with mission, which is critical and challenging in our rapidly evolving technology landscape.

From Disruption to Opportunity: Empowering Others to Tell Your Organization’s Story
Julie Dixon, Deputy Director, Center for Social Impact Communication, Georgetown University

Social media has upended traditional models of donor outreach and engagement, as individuals now have many ways—beyond donating—to contribute to and impact the causes they care about. Trends on who people trust, why they support the causes they choose to support, and how they make those decisions have collided to elevate a powerful new form of currency: influence. This interactive session, which draws from new research conducted by the Georgetown Center for Social Impact Communication, will explore what can happen when influence is properly valued and deployed—particularly through social media—and how nonprofits can empower their supporters to amplify the stories of their impact.

Building Consensus in Multi-Stakeholder Groups
Sam Kaner, Executive Director, Community at Work

Kaner’s writing on collaboration has been influential for two generations of leaders who want to put inclusive, participatory values into practice in their organizations. This double-length session provides a fast-paced overview of some of Kaner’s key insights on group dynamics, consensus building, and the leader’s role in participatory meetings. His presentation combines lecture, group discussion, and small-group interactions, so that nonprofit leaders can apply his concepts to their own real-life situations. Attendees will come away with a fresh perspective and some tools to use right away.

Achieve Great Things: The Art and Science of Aspirational Narrative
Doug Hattaway, President, Hattaway Communications

To achieve ambitious goals, nonprofit leaders must know how to motivate and mobilize people. That’s hard to do when your audiences are bombarded with competing appeals for their attention and resources. You can rise above the noise and connect with people in meaningful ways—using the power of aspirational narrative. Hattaway, president of Hattaway Communications, helps high-profile leaders in politics, philanthropy, and the nonprofit world achieve great things through high-impact communication. He’ll discuss the art and science of communicating with maximum motivating power—using practical tools and techniques adapted from psychology, linguistics, literature and marketing. You’ll have the chance to brainstorm a narrative that will help you inspire and engage people for your cause.

Into the Magic Shop: A Neurosurgeon’s Quest to Understand the Brain While Finding the Heart
James R. Doty, Clinical Professor of Neurosurgery and Director of the Center for the Study of Compassion and Altruism Research and Education, Institute for Neuro-Innovation and Translational Neuroscience, Stanford University

Doty grew up in poverty with a father who was an alcoholic and a mother who was an invalid. Yet he transcended this experience to become not only a professor of neurosurgery at Stanford University but also a successful entrepreneur and philanthropist who has endowed chairs at major universities, funded healthcare projects around the world and created scholarships for disadvantaged youth. In the process, he has created one of the leading centers in the world that studies the neuroscience of compassion and altruism. He will tell you his story, how compassion changed his life, and how ultimately it will save our species.


2013 Post-Conference Intensives


Based on tremendous popularity of last year's post-event sessions, the Nonprofit Management Institute will offer four optional post-conference intensives on Thursday, September 12. The three-hour intensives—on collaborative leadership, design thinking, risk-taking for women, and communications—were chosen to compliment the 2013 Nonprofit Management Institute program and are taught by experienced instructors with nonprofit backgrounds. Any of these sessions will provide participants with an intimate, workshop-type experience, a perfect add-on to the larger Nonprofit Management Institute. Group size is strictly limited so that participants will have personal interaction with the instructors and others in the group as well as time in small group breakouts. Each intensive costs $295 per person.


Time: 9 am - Noon
Intro to Design Thinking
Catapult Design
Maximum group size: 45 people

The importance and value of good design is widely recognized, but often not well understood. What exactly is “design thinking”? And how do you incorporate it into your organization’s culture? The magic of design stems from breaking out of established patterns of thinking and developing new ways of looking at problems. From uncovering “needs” to generating new ideas to old problems, in this workshop you will learn and try out some methods and tools that individuals and teams can adopt to unlock creativity. Come prepared to release your inhibitions and dive into “maker mode” in this hands-on session! Session will be held on the main campus.

Catapult Design is a nonprofit design firm developing innovative products and services for marginalized and impoverished communities worldwide. Headquartered in San Francisco, Catapult’s designers engage with social change organizations to conceptualize, build, test, and implement sustaining solutions to poverty alleviation.

Time: 9am – Noon
Women, Increase your Risk-Taking Ability

Halmi Performance Consulting
Maximum group size: 40

For women to succeed in an organization, they need to take more risks. They need to go for the projects and promotions they want. They need to be heard and be seen as strategic. That involves the risk of letting go of some work and the need for perfection.  Learn how to take smart risks that can increase your success and why women are more risk-averse than men. During the session, you will take a self-assessment to determine in what area you are the most risk-averse. The workshop will cover the following areas:

• Think More Strategically and Less Tactically
• Ask For What You Want
• Find your Voice
• Effectively Delegate
• Let Go of the Need For Perfection

This session is tailored for a nonprofit audience, understanding that many organizations are low in risk-taking, sometimes necessarily so and sometimes too much. Session will be held on the main campus.

Please note: If this session doesn't reach a minimum attendance level, we may have to cancel it. If it is canceled, we’ll contact the participants by August 2 and will refund the post-conference intensive amount.

Time: 1 pm - 4 pm
The Power of Collaborative Leadership: Learning with Horses

Gallop Ventures
Maximum group size: 30 people

In a special program with horses at Stanford’s Webb Ranch, you will discover your unique capacity to lead in this intensive program of experiential education, reflection, coaching, and peer learning. Learn your leadership challenges with a positive mindset. Develop a leadership style that takes advantage of your unique personal traits. Increase emotional intelligence to tackle any situation. Develop life-long leadership abilities that can help you create productive teams, address conflicts, and foster relationships that lead to success. This unique experiential program takes place at Stanford’s Webb Ranch, located about five miles from the main campus. Registrants will need to get to the ranch on their own by driving, carpooling, or taking a taxi.

The program is a joint offering with Gallop Ventures, a leader in innovative, results-oriented experiential education.

Please note: If this session doesn't reach a minimum attendance level, we may have to cancel it. If it is canceled, we’ll contact the participants by August 2 and will refund the post-conference intensive amount.

Time: 1 pm – 4 pm
Increase Your Communication Effectiveness through Learning Different Styles

Halmi Performance Consulting
Maximum group size: 40

People have vastly diverse communication styles and not all are compatible. Different people may interpret the same message in very different ways, possibly resulting in conflict or failure of communication. In a fun workshop environment, you will learn about your dominant communication style, and how you can accept others and flex yours for the greatest success.  Prior to the session, you’ll be asked to take a communications assessment “What’s My Communication Style?” to assess what your dominant communication style is. We split into groups to demonstrate the various styles. We discuss strengths and weaknesses of each style and techniques to flex to other styles for enhanced communication. Session will be held on the main campus.

Please note: If this session doesn't reach a minimum attendance level, we may have to cancel it. If it is canceled, we’ll contact the participants by August 2 and will refund the post-conference intensive amount.

About Halmi Performance Consulting
Kerrie Halmi, founder of Halmi Performance Consulting, has 20 years of experience in human resources, facilitation, executive coaching and team development across industries from nonprofits to high-tech. Clients have included eBay, Lawrence Berkeley National Laboratory, SAP, Zynga, Cadence, Wells Fargo, Kaiser Permanente, City of Oakland, Plum Organics, PG&E, The Nature Conservancy, and Central Garden and Pet. Kerrie received her M.B.A. from the University of Michigan (Ross) Business School and graduated Phi Beta Kappa in Industrial Psychology from the University of Illinois. Following her work in human resources, Kerrie designed and currently leads Platinum Exchange, a women’s leadership program for corporate executives.


Photos, Tweets, and Podcasts


Dr. Doty addresses the audience.  Read a summary of his presentation by one of the attendees.

Attendees chat with a speaker during one of the breaks.

Wilma Seldon speaks to the audience.



Doug Hattaway “Achieve Great Things: The Art and Science of Aspirational Narrative”

John Kenyon “The Whole World in Our Hands”


What Past Attendees Liked

“Best conference I've been to in years. Hope to be back next year!”

“It was just excellent from start to finish, one of the best conferences I've ever attended.”

“The networking times at lunch and the breaks were excellent, too. I met such wonderful people and business cards were exchanged! I so love this conference and thank all of you for making it possible.”

“Well worth my time. This was the first conference I attended in the past five years where EVERY session was valuable.”


Supporting Sponsors

Stanford Social Innovation Review and the Association of Fundraising Professionals thank this organization for its generous support of the conference:

At TCC Group, we are passionate about helping the social sector achieve greater impact. Since 1980, we have developed strategies and programs that enhance the efficiency and effectiveness of foundations, nonprofits, corporate community involvement programs, and government agencies. From offices in New York City, Philadelphia, and San Francisco, we work with diverse clients—from large funders and nonprofits to smaller organizations that want to tap our knowledge to determine pragmatic ways to solve everyday problems.

Welcome Reception Supporting Sponsor:

Association of Fundraising Professionals, Silicon Valley Chapter

To learn about this Supporting Sponsor opportunity, please contact Carrie Pogorelc at [email protected] or (650) 724-3309.



The Association of Fundraising Professionals (AFP) Since 1960, AFP has inspired global change and supported efforts that generated over $1 trillion. AFP's nearly 30,000 individual and organizational members raise over $100 billion annually, equivalent to one-third of all charitable giving in North America and millions more around the world. The association fosters development and growth of fundraising professionals and promotes high ethical standards in the fundraising profession. For more information or to join the world's largest association of fundraising professionals, visit

Stanford Social Innovation Review (SSIR) is an award-winning magazine and website that covers cross-sector solutions to global problems. SSIR is written for and by social change leaders in the nonprofit, business, and government sectors who view collaboration as key to solving environmental, social, and economic justice issues. Published at the Stanford Center on Philanthropy and Civil Society, SSIR bridges academic theory and practice with ideas about achieving social change. SSIR covers a wide range of subjects, from microfinance and green businesses to social networks and human rights. Its aim is both to inform and to inspire.

The Stanford Center on Philanthropy and Civil Society (Stanford PACS) develops and shares knowledge to improve philanthropy, strengthen civil society and effect social change.  Stanford PACS is a research center for students, scholars and practitioners to explore and share ideas that create social change. Its primary participants are Stanford faculty, visiting scholars, postdoctoral scholars, graduate and undergraduate students, and nonprofit and foundation practitioners.  As publisher of SSIR, Stanford PACS informs policy and social innovation, philanthropic investment, and nonprofit practice.