Technology
Can Machine Learning Double Your Social Impact?
A look at what it takes to successfully deploy machine learning tools for social good and the most exciting opportunities ahead.
Tag: Organizational Learning
Organizational Development
Building Social Sector Capacity Through a Day of Skilled Service
Three models for day of service programs, sometimes referred to as hackathons or flash consulting, can deliver community and business impact, while increasing employee engagement and requiring less initial commitment.
Video
Social Services
Health Agency Embraces Harsh Feedback to Transform Relationships
When Paula John visited Epiphany Community Health Outreach Services for help with her arthritis, she encountered long wait times and unfriendly staff. Her feedback led to changes that transformed her opinion of the organization. Part of a series produced for SSIR with the support of the Hewlett Foundation.
Podcast
Measurement & Evaluation
How Client Feedback Helped Transform a Houston Health Agency
Growing up, Paula John didn’t feel her voice counted, motivating her to give her children a different experience by listening to them closely. She expected the same consideration from her Houston community health agency. When its services fell short, her harsh feedback became a catalyst for change. Part of a series produced for SSIR with the support of the Hewlett Foundation.
Measurement & Evaluation
How End-User Feedback Can Become a Nonprofit’s Innovation Engine
Nurse-Family Partnership has institutionalized the practice of gathering end-user and partner feedback, influencing changes to its systems, services, and business model. Part of a series produced for SSIR with the support of the Hewlett Foundation.
Nonprofits & NGOs
The 10 Most Popular SSIR Articles of 2018
Highlights from the magazine and website.
Measurement & Evaluation
Why Taking a Step Back From Social Impact Assessment Can Lead to Better Results
Before diving into measurement, organizations must establish awareness of and readiness for impact in every aspect of their operations.
Measurement & Evaluation
Building Organizational Muscle and Mindset to Gather Participant Feedback
How shifting attention from gathering data about clients to gathering data from them helped a criminal justice organization improve services for participants and increase equity in the process. Part of a series produced for SSIR with the support of the Hewlett Foundation.
Excerpt
Business
How Inclusive Practices Transform Workplace Culture
In Challenge Culture: Why The Most Successful Organizations Run on Pushback, Dunkin’ Brands chairman Nigel Travis explains the usefulness of open and honest communication.
Organizational Development
The Upside of Conflict
Too many organizations ignore or avoid addressing internal conflict. A healthy perspective on disagreement can increase resilience and spur needed innovation.