Technology
Staying Human-Centered in an Automated World
An excerpt from The Smart Nonprofit on using smart technology to prioritize people.
Excerpt
Allison Fine
Technology
Rehumanizing Fundraising With Artificial Intelligence
As nonprofits emerge from the shock of the pandemic and financial crisis, there is an opportunity to rethink fundraising and improve donor retention rates by embracing emerging technologies like artificial intelligence.
Technology
Leveraging the Power of Bots for Civil Society
Autonomous technologies can support social services programs, but delivery must always be centered around people.
Leadership
Fearless Leadership in a Social World
Most leaders of traditional organizations are missing enormous opportunities to tap into the social networks, ingenuity, and good will of their own constituents.
Government
Healthcare.gov and the Rules of Disengagement
How Healthcare.gov missed an opportunity to truly bend the arc of citizen engagement.