Organizational Development
10 Lessons From Health Care on Quality Improvement
Pitfalls and promising practices drawn from experimentation with quality-improvement methods and performance management in health care.
Joe McCannon
Scaling
Massive Aggregation: A New Form of New Power
By pooling money, individuals who may otherwise feel powerless are attempting to address imbalances of wealth and influence in the social sector.
Nonprofit Management
Inside the Command Center
How successful large-scale change efforts make relentless day-to-day progress.