Measurement & Evaluation
The Hard Virtues of ‘Soft’ Program Measurement
New evidence shows that the very act of giving feedback on nonprofit programs can predict participant outcomes.
Lymari Benitez
Nonprofits & NGOs
How Listening to Constituents Can Lead to Systems Change
Listening to participants allows nonprofits to go beyond the “what” of change to the “how and why,” the first step toward changing unjust systems.