Measurement & Evaluation New ways to measure and evaluate the impact an organization’s work has on society

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Former Prisoner Pays Forward the Gift of Being Heard

Featuring Shannon Revels

Shannon Revels met a teacher in prison who listened to his ideas, demonstrating a willingness to engage that Revels paid forward at his employment agency and on the job. Part of a series produced for SSIR with the support of the Hewlett Foundation.

The Power of Letting Go

By Dan Honig 3

New research explores when top-down control works best in international development work, and when organizations should let employees in the field navigate challenges by using their own judgment.

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Tools and Lessons to Make Listening to Clients Feasible

Gathering feedback from clients can be the swiftest path to insight and service improvement for nonprofits. Listen for Good offers a low-cost, high-quality method. Part of a series produced for SSIR with the support of the Hewlett Foundation.

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Drowning in Data

By Alana Conner Snibbe 9

Funders are calling for more program evaluation, but nonprofits are often collecting dubious data, at great cost to themselves and ultimately to the people they serve.

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Ethics and Nonprofits

By Deborah L. Rhode & Amanda K. Packel 30

Unethical behavior remains a persistent problem in nonprofits and for-profits alike. To help organizations solve that problem, the authors examine the factors that influence moral conduct, the ethical issues that arise specifically in charitable organizations, and the best ways to promote ethical behavior within organizations.