Six Ways to Repair Declining Social Trust
We must take proactive and preventive steps to restore trust across government, business, and civic institutions, or societies around the world may be at greater risk of chaos and conflict.
Organizational Development Innovative approaches to internally driven, organization-wide efforts to achieve strategic goals
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Health Agency Embraces Harsh Feedback to Transform Relationships
When Paula John visited Epiphany Community Health Outreach Services for help with her arthritis, she encountered long wait times and unfriendly staff. Her feedback led to changes that transformed her opinion of the organization. Part of a series produced for SSIR with the support of the Hewlett Foundation.
To Impact Millions, the Social Sector Needs to Scale Scaling Up
Without bringing more rigor and resources to scaling impact efforts, the do-good industry will never make the exponential leaps needed to bring social innovations to millions of people.
How End-User Feedback Can Become a Nonprofit’s Innovation Engine
Nurse-Family Partnership has institutionalized the practice of gathering end-user and partner feedback, influencing changes to its systems, services, and business model. Part of a series produced for SSIR with the support of the Hewlett Foundation.
What Social Sector Leaders Think About Feedback
An SSIR survey of nearly 2,000 leaders of nonprofits, foundations, and other charitable organizations revealed that they believe feedback is important but still struggle with figuring out how to do it.
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The Bias of ‘Professionalism’ Standards
Professionalism has become coded language for white favoritism in workplace practices that more often than not leave behind people of color. This is the fourth of 10 articles in a special series about diversity, equity, and inclusion.
The Role of Brand in the Nonprofit Sector
More nonprofits are managing their brands to create greater impact and organizational cohesion.
Engaging Employees to Create a Sustainable Business
The key to creating a vibrant and sustainable company is to find ways to get all employees personally engaged in day-to-day corporate sustainability efforts.
The Four Principles of Purpose-Driven Board Leadership
In the face of increasingly pressing systemic inequities, nonprofit boards must change the traditional ways they have worked and instead prioritize an organization's purpose, show respect for the ecosystem in which they operate, commit to equity, and recognize that power must be authorized by the people they're aiming to help.
Integrating Intentional Influence into Your Strategy
Five practical considerations for organizations that want to use intentional influence to achieve a bold social goal.