This Complimentary SSIR Live! Program will Explore:

  • How to avoid the “culture of genius” trap and encourage curiosity
  • How cultivating curiosity can empower employees, customers, and advance workplace equity
  • A practical tool called, “Listen for Good” for channeling curiosity into continuous learning, improvement, and innovation
  • A case study on how channeling curiosity transformed one nonprofit organization’s business model 

In the celebratory spirit of the 10th anniversary of our webinars, SSIR Live!, we bring to you a number of complimentary programs in 2019, including this webinar, Just Ask! Building a Culture of Curiosity to Empower Your Team and Your Constituents.

A growing body of research points to the stifling effect of a “culture of genius,” where top experts in an organization own ideation. On the other hand is the empowering effect of a culture of curiosity, which seeks input from all staff and constituents. Cultures of curiosity become an engine for continuous learning and improvement. Asking for input from internal and external stakeholders not only provides a valuable stream of ideas for product and service innovation, but also gives dignity and respect to constituents. One tool in particular, “Listen for Good,” is proving effective at eliciting new ideas from clients, and transforming nonprofit business models for the better.

In this complimentary SSIR Live! program—the closing webinar in our online series “The Power of Feedback”— Zander Lurie, CEO of SurveyMonkey, Fay Twersky, director of effective philanthropy at the William and Flora Hewlett Foundation, and Benilda Samuels, the COO of Nurse-Family Partnership will explore why and how organizations can foster a culture of curiosity. And they will share how organizations can channel ideas that surface into greater workplace equity, stakeholder empowerment, and innovations in products, services and nonprofit business models.

Program Features:

  Expert Speakers:
Zander Lurie
is CEO of SurveyMonkey. Under his leadership, the firm has fostered a culture of curiosity that helps surface cutting-edge ideas and brings innovation to the forefront, resulting in inspiring initiatives like new vendor benefit standards for extended team and SurveyMonkey for Good. Fay Twersky is the director of effective philanthropy at the William and Flora Hewlett Foundation. She cochairs a funder collaborative -  Fund for Shared Insight - dedicated to building the field of feedback and developing tools to gather clients input, including “Listen for Good” on SurveyMonkey’s platform. Benilda Samuels is COO of Nurse-Family Partnership (NFP), a highly research-driven program to help young mothers become the best mothers they can be. Nurse-Family Partnership works with young mothers to promote healthy pregnancies, child development, and economic independence. Samuels is passionate about seeking client input, and NFP has used it to transform its business model.

  Interactive Session:
This program will be conducted as a lively, interactive session. You’re encouraged to ask the speakers questions during the webinar to explore the topic further. The speakers will answer some additional questions after the broadcast in the “Comment Box” at the bottom of this page. You are welcome to interact with them.

  Real-world Examples: 
Our expert panelists will share innovative examples of how curiosity is the secret sauce of continuous learning and improvement, and how employees and clients can generate the best ideas for their organizations’ effectiveness and customer experience. Join us for this thought-provoking conversation about how asking for input, and acting on it, can advance workplace equity and innovation and empower stakeholders.

Who Should Attend?
This SSIR Live! program is valuable for all leaders, including board members, and program officers for nonprofits and funders, who can build curiosity in the workplace. Participants will come out of this program with a better understanding of why empowering both employees and customers to share ideas fosters inclusion and innovation.

On-Demand Version:
Register and access the recording of the live event on-demand three hours after the webinar ends and anytime over the next 12 months. Log in with your registered email address here.

dollar symbol FinalComplimentary Registration: 
Register for FREE for this webinar, sponsored by the William and Flora Hewlett Foundation. Your registration provides you with access to the live interactive webinar, downloadable slides, and unlimited access to the recorded webinar video for 12 months from the date of broadcast.



  • Chief Executive Officer,
  • Director of the Effective Philanthropy Group,
    William and Flora Hewlett Foundation
  • Chief Operating Officer,
    Nurse-Family Partnership
  • Moderator
    Associate Editor, Stanford Social Innovation Review