It is imperative to include customers in solving problems, but jumping straight into human-centered design misses the rich and insightful data required to shift the system and achieve better results.
The Arkansas nonprofit Our House, which provides shelter to homeless families and individuals working to regain their economic independence, has built a culture of continuous feedback with surveys, community councils, and “happy or not” voting terminals. Part of a series produced for SSIR with the support of the Hewlett Foundation.
New experiments with civic engagement, outreach, and philanthropic models in Philadelphia offer inspiration for leaders across the social sector.
Four leaders discuss the racial and gender stereotypes that stymie black women and offer advice on how to create more inclusive work environments.
Three guiding principles for NGOs looking to find where they best fit within government-run systems and ensure long-term impact.
By wielding their deep experience in distressed local communities and using four methods for channeling investment into marginalized regions, foundations can play a deciding role in the success of the Opportunity Zone federal tax incentive.
As donor-advised funds increase in popularity, the people who use them are poised to advance the practice of listening to the organizations and individuals they are trying to help. Part of a series produced for SSIR with the support of the Hewlett Foundation.
An excerpt from Leading Transformation on the "Behavioral Innovation Manifesto."
The European Commission’s new plan for sustainable finance makes important strides toward connecting the financial industry with social and environmental goals, but social innovators should weigh in.
Three models for day of service programs, sometimes referred to as hackathons or flash consulting, can deliver community and business impact, while increasing employee engagement and requiring less initial commitment.
