Many nonprofit directors keep a close eye on their dashboards, those colorful arrays of output, outcome, and impact measures that represent an organization’s goals and guide its decisions. The dashboard’s brightly colored bubbles quickly signal the health of an organization’s different activities. Green dots mean, “This is going really well—no need to put more energy here.” Red dots warn, “Focus an hour of your meeting here—deep well of trouble brewing.” And yellow dots relay, “Proceed with...
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