“I think the longer you are a [traditional] supervisor, the harder it is to let go, to let your constituents [that is, team members] make the decisions,” admitted a team leader in a recent study of self-managing teams. “For 20 years, I always made the decisions and I felt I made the right decisions. But to now turn it over , I was so afraid they would make the wrong decision that I wouldn’t let them sometimes.”

The growing use of self-managing teams throws traditional notions of leadership...

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