The Job Training Center, a 15-year-old nonprofit that offers vocational training to people with psychiatric disabilities, was struggling to expand several small businesses that it ran.1 The businesses provided jobs and job training to clients through catering, janitorial services, and a café. The center’s executive director knew when they accepted a grant from a local foundation known for its hands-on philanthropy that they would get more than just the check, but even she was surprised by the...


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