As Kathy Goldman stood in the community kitchen on 116th Street, she realized that something wasn’t right. The empty soup kitchen was gleaming. In just a few hours, it would open its doors and serve dinner to some 700 hungry New York City residents, as it had every weeknight for nearly 15 years. But to be sure, something definitely wasn’t right.

The kitchen was empty and unused much of the day, but there were plenty of needy people in the neighborhood. How, she wondered, could she best match...


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