Designers have traditionally focused on enhancing the look and functionality of products. Recently, they have begun using design techniques to tackle more complex problems, such as finding ways to provide low-cost healthcare throughout the world.
While a national effort to eliminate open defecation across India still has a long way to go, a variety of local and regional efforts aimed specifically at changing behavioral norms are pointing the way forward.
to its functioning and to our better understanding of user needs.
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