Cities
Making Civic Engagement Efforts Work
New experiments with civic engagement, outreach, and philanthropic models in Philadelphia offer inspiration for leaders across the social sector.
Tag: Community
Organizational Development
Building Social Sector Capacity Through a Day of Skilled Service
Three models for day of service programs, sometimes referred to as hackathons or flash consulting, can deliver community and business impact, while increasing employee engagement and requiring less initial commitment.
Governance
Six Ways to Repair Declining Social Trust
We must take proactive and preventive steps to restore trust across government, business, and civic institutions, or societies around the world may be at greater risk of chaos and conflict.
Video
Social Services
Health Agency Embraces Harsh Feedback to Transform Relationships
When Paula John visited Epiphany Community Health Outreach Services for help with her arthritis, she encountered long wait times and unfriendly staff. Her feedback led to changes that transformed her opinion of the organization. Part of a series produced for SSIR with the support of the Hewlett Foundation.
Podcast
Measurement & Evaluation
How Client Feedback Helped Transform a Houston Health Agency
Growing up, Paula John didn’t feel her voice counted, motivating her to give her children a different experience by listening to them closely. She expected the same consideration from her Houston community health agency. When its services fell short, her harsh feedback became a catalyst for change. Part of a series produced for SSIR with the support of the Hewlett Foundation.
Nonprofits & NGOs
The 10 Most Popular SSIR Articles of 2018
Highlights from the magazine and website.
Impact Investing
Three Community Feedback Tools for Impact Investors
Too often impact investors park customer insight at the door when focused on projects in poor communities. These approaches can help them learn what their target consumers really want. Part of a series produced for SSIR with the support of the Hewlett Foundation.
Human Rights
How to Give Adolescent Girls Voice, Choice, and Control
A framework for programs focused on empowering adolescent girls.
Foundations
Listening to the Community to Reimagine How a Foundation Delivers on Its Mission
Based on feedback from community listening sessions and consultations with local experts, The San Francisco Foundation reshaped its grantmaking strategy and role in addressing the inequities facing Bay Area residents. Part of a series produced for SSIR with the support of the Hewlett Foundation.
Human Rights
Supporting Children Who Lack Parental Care From All Sides
To effectively support children at risk, the nonprofit and donor community must adopt a holistic approach to child welfare that includes prevention, long-term care, education, and advocacy.