Feedback Loops that Matter
Shouldn't nonprofits and philanthropies be aiming for "customer satisfaction" too?
Measurement & Evaluation New ways to measure and evaluate the impact an organization’s work has on society
Latest
On Collaboration: Lunch with Sustainability Solutions Group
A consultancy that walks its talk.
Giving vs. Free
Doing good is not the same as giving something away for free.
Do Companies that Engage in BoP Markets Outperform the Market?
A new index is creating a benchmark for comparing large-scale companies serving the markets for the very poorest.
Podcast
Alana Conner - Evaluation for Normal People
In the frenzy over accountability, funders, donors, and the general public are calling for more program evaluation. Yet few understand how expensive and complex good evaluation is. Speaking at the 2006 Nonprofit Management Institute at Stanford, Alana Conner, senior editor of the Stanford Social Innovation Review illustrates how half-hearted evaluation can do more harm than good. Rick Aubry and Victor Kuo join her to give nonprofit and foundation perspectives.
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Drowning in Data
Funders are calling for more program evaluation, but nonprofits are often collecting dubious data, at great cost to themselves and ultimately to the people they serve.
Plotting Impact Beyond Simple Metrics
For NGOs, impact comes in different forms and to track the cycles of social change work, we must think across the tangibility and the speed of emergence of change.
Ten Nonprofit Funding Models
With an understanding of these 10 funding models, nonprofit leaders can use the for-profit world's valuable practice of engaging in succinct and clear conversations about long-term financial strategy.
Creating High-Impact Nonprofits
Conventional wisdom says that scaling social innovation starts with strengthening internal management capabilities. This study of 12 high-impact nonprofits, however, shows that real social change happens when organizations go outside their own walls and find creative ways to enlist the help of others.
Ethics and Nonprofits
Unethical behavior remains a persistent problem in nonprofits and for-profits alike. To help organizations solve that problem, the authors examine the factors that influence moral conduct, the ethical issues that arise specifically in charitable organizations, and the best ways to promote ethical behavior within organizations.