Barely 10 years into the Internet revolution, it is hard to imagine living without the World Wide Web. The medium today is used by an estimated half billion people around the world for commerce, entertainment, information gathering, and a multitude of other activities.

So it would be logical to assume that nonprofits have mastered the technology, especially in the United States, where an estimated 149 million people use the Internet, right?

Not according to a study published last spring in...


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