New ways to measure and evaluate the impact an organization’s work has on society (more)
Billions of dollars are poised to flow into development impact bonds (DIBs) as a mechanism for solving social challenges around the world. Now is the time to make sure these complex structures are grounded in sensible approaches to measuring impact.
New research explores when top-down control works best in international development work, and when organizations should let employees in the field navigate challenges by using their own judgment.
Going beyond traditional monitoring and evaluation to focus on feedback can lead to new innovations in the social sector.
Gathering feedback from clients can be the swiftest path to insight and service improvement for nonprofits. Listen for Good offers a low-cost, high-quality method. Part of a series produced for SSIR with the support of the Hewlett Foundation.
A simple measurement solution exists beyond evaluation and monitoring: asking nonprofit clients to take surveys about their customer experience. Lean Data and Listen for Good show how. Part of a series produced for SSIR with the support of the Hewlett Foundation.
In fields as diverse as healthcare and social services, training employees in empathy translates into lower burnout, better outcomes, and economic benefits. Part of a series produced for SSIR with the support of the Hewlett Foundation.
This article series, produced in partnership with Business Fights Poverty, explores how global companies are stepping up to help achieve the Sustainable Development Goals, and includes practical ideas and guidance for business leaders of today.
Kate Lauzon found sobriety and a role as an activist through her Massachusetts city's weekly resident feedback sessions, a gathering of civic groups known as "Working Cities Wednesdays" organized by Habitat for Humanity. Part of a series produced for SSIR with the support of the Hewlett Foundation.
Like a good GPS system, signals from multiple sources—grantees, staff, other funders, and beneficiaries—can help pinpoint where foundations stand. Part of a series produced for SSIR with the support of the Hewlett Foundation.
Global aid agencies must shift from just agreeing to “go local” to preparing development experts for the task.
