Paying It Forward in International Development
Development practitioners must build a culture of learning, negotiation, and collaboration, so that the generation and use of evidence are integrated into program design and implementation.
Measurement & Evaluation - Most Popular
New ways to measure and evaluate the impact an organization’s work has on society (more)
Can Machine Learning Double Your Social Impact?
A look at what it takes to successfully deploy machine learning tools for social good and the most exciting opportunities ahead.
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Social Services
Homeless Shelter Uses Feedback to Help Its Clients Regain Independence
The Arkansas nonprofit Our House, which provides shelter to homeless families and individuals working to regain their economic independence, has built a culture of continuous feedback with surveys, community councils, and “happy or not” voting terminals. Part of a series produced for SSIR with the support of the Hewlett Foundation.
How Nonprofits Can Help Donor-Advised Fund Philanthropists Listen and Learn
As donor-advised funds increase in popularity, the people who use them are poised to advance the practice of listening to the organizations and individuals they are trying to help. Part of a series produced for SSIR with the support of the Hewlett Foundation.
Six Ways to Repair Declining Social Trust
We must take proactive and preventive steps to restore trust across government, business, and civic institutions, or societies around the world may be at greater risk of chaos and conflict.
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Social Services
Health Agency Embraces Harsh Feedback to Transform Relationships
When Paula John visited Epiphany Community Health Outreach Services for help with her arthritis, she encountered long wait times and unfriendly staff. Her feedback led to changes that transformed her opinion of the organization. Part of a series produced for SSIR with the support of the Hewlett Foundation.
Cultivating, Not Just Calculating, Social Impact
A new impact investing metric can not only help investors estimate the social impact of their investments, but also foster more thoughtful strategies for promoting social and environmental good.
To Impact Millions, the Social Sector Needs to Scale Scaling Up
Without bringing more rigor and resources to scaling impact efforts, the do-good industry will never make the exponential leaps needed to bring social innovations to millions of people.
How End-User Feedback Can Become a Nonprofit’s Innovation Engine
Nurse-Family Partnership has institutionalized the practice of gathering end-user and partner feedback, influencing changes to its systems, services, and business model. Part of a series produced for SSIR with the support of the Hewlett Foundation.
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Integrating Feedback Across a Nonprofit Business Model
Nurse-Family Partnership, a maternal-child health nonprofit, has incorporated ways to gather, interpret, and apply feedback into its nonprofit business model. Part of a series produced for SSIR with the support of the Hewlett Foundation.