Technology Innovations in technology that serve the world

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In the Middle With You

By Kathryn Judge

An excerpt from Direct: The Rise of the Middleman Economy and the Power of Going to the Source on the failure of peer-to-peer lending.

Leaving Money on the Table

By Mary Ellen Iskenderian

An excerpt from There’s Nothing Micro about a Billion Women on how financial service providers can reduce inequality and build a more inclusive world by better serving women customers.

The Good Web

By Ethan Zuckerman 1

It’s not enough to fix existing social media, we must imagine, experiment with, and build social media that can be good for society.

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The Dragonfly Effect - Thumbnail

The Dragonfly Effect

By Jennifer Aaker & Andy Smith 10

Two veterans of consumer psychology, marketing, and entrepreneurship provide a guide to using social media for social change.

The Case for Causal AI

By Sema K. Sgaier, Vincent Huang & Grace Charles 3

Using artificial intelligence to predict behavior can lead to devastating policy mistakes. Health and development programs must learn to apply causal models that better explain why people behave the way they do to help identify the most effective levers for change.