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Health - Articles

Innovations in health care policies and programs (more)

Housecleaning With Benefits

By Corey Binns

Alia, the new online benefits tool from National Domestic Workers Alliance, helps house cleaners accrue contributions from their clients to purchase insurance and receive paid time off.

Learning From Competition

By Rebecca Richards-Kortum

The director of the Rice 360° Institute for Global Health at Rice University explains how participating in the MacArthur Foundation’s 100&Change competition helped transform her organization.

Profiles of Big Bets

By The Bridgespan Group

These five examples of large investments demonstrate the enormous impact they can have on the world’s most pressing problems.

Health Agency Embraces Harsh Feedback to Transform Relationships - Thumbnail

Health Agency Embraces Harsh Feedback to Transform Relationships

When Paula John visited Epiphany Community Health Outreach Services for help with her arthritis, she encountered long wait times and unfriendly staff. Her feedback led to changes that transformed her opinion of the organization. Part of a series produced for SSIR with the support of the Hewlett Foundation.

How Client Feedback Helped Transform a Houston Health Agency

Featuring Paula John

Growing up, Paula John didn’t feel her voice counted, motivating her to give her children a different experience by listening to them closely. She expected the same consideration from her Houston community health agency. When its services fell short, her harsh feedback became a catalyst for change. Part of a series produced for SSIR with the support of the Hewlett Foundation.