In a 1918 letter home from the front lines of World War I, a US Army soldier told his family, “Some day someone will tell the story as it should be told.” Nearly a century later, his eyewitness-to-history account has been transcribed for posterity through the efforts of a 21st-century army of citizen archivists.

The Citizen Archivist Dashboard is a crowdsourcing project of the National Archives and Records Administration (NARA). Using a Web 2.0 toolkit, volunteers are helping NARA with...

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