Smartphone Samaritans
The digital app GoodSAM transforms emergency medical care through its crowdsourcing network of first responders.
The digital app GoodSAM transforms emergency medical care through its crowdsourcing network of first responders.
It is imperative to include customers in solving problems, but jumping straight into human-centered design misses the rich and insightful data required to shift the system and achieve better results.
An excerpt from Leading Transformation on the "Behavioral Innovation Manifesto."
An excerpt of Bess Williamson’s Accessible America shows how accessible design is innovative and inclusive.
The former chief innovation officer at USAID outlines a way for social sector organizations and funders to build innovation into their DNA.
By working closely with the clients and consumers, design thinking allows high-impact solutions to social problems to bubble up from below rather than being imposed from the top.
Both human-centered and systems-thinking methods fit within an effective design approach, and can work in conjunction to address social challenges.
Design is a process especially suited to divergent thinking—the exploration of new choices and alternative solutions.
Principles and tactics for creating strategic convenings that foster meaningful interaction and outcomes.
An ethical framework can bridge the worlds of startup technology and international development to strengthen cross-sector innovation in the social sector.