Feedback Loops that Matter
Shouldn't nonprofits and philanthropies be aiming for "customer satisfaction" too?
Shouldn't nonprofits and philanthropies be aiming for "customer satisfaction" too?
Technology has increased the flow of information and made our decision-making more transparent. In this panel discussion on empathy and ethics, Bill Drayton, Mary Gordon, Keith Hammonds, Kirk Hanson, and Jill Vialet consider how empathetic ethics has to begin with individuals and can only then move into the organizations we lead and the societies we serve.
The Idea Village was launched in New Orleans by "five guys who wanted to change the world." The more modest goal of these entrepreneurs was to revitalize the city economically—a mission that became especially important when Hurricane Katrina hit in 2005. In this audio lecture, sponsored by the Stanford Center for Social Innovation, Tim Williamson shares how his nonprofit has been helping rebuild the devastated city economically, and the progress inspired through a powerful network of talented individuals.
A consultancy that walks its talk.
A Johns Hopkins report recommends that nonprofits get more involved in advocacy.
Funders are calling for more program evaluation, but nonprofits are often collecting dubious data, at great cost to themselves and ultimately to the people they serve.
Large-scale social change requires broad cross-sector coordination, not the isolated intervention of individual organizations.
For NGOs, impact comes in different forms and to track the cycles of social change work, we must think across the tangibility and the speed of emergence of change.
With an understanding of these 10 funding models, nonprofit leaders can use the for-profit world's valuable practice of engaging in succinct and clear conversations about long-term financial strategy.
Professionalism has become coded language for white favoritism in workplace practices that more often than not leave behind people of color. This is the fourth of 10 articles in a special series about diversity, equity, and inclusion.