How combining “high-tech” and “high-touch” support can improve global financial health.
More poor households benefit when the private and social sectors work together to build better environments for inclusive business.
Substitute the word “impact” for “social performance,” and current debates in the investment community sound exactly like the ones the microfinance industry had 10 years ago. The investor community can learn from microfinance’s successful efforts to set standards for non-financial returns—the “other bottom line.”
Even when households are saving a lot, growing income and expense volatility mean building assets is harder than ever.