Making Civic Engagement Efforts Work
New experiments with civic engagement, outreach, and philanthropic models in Philadelphia offer inspiration for leaders across the social sector.
Social Issues - Articles
Laying the Foundations for Sustainable Finance in Europe
The European Commission’s new plan for sustainable finance makes important strides toward connecting the financial industry with social and environmental goals, but social innovators should weigh in.
Six Ways to Repair Declining Social Trust
We must take proactive and preventive steps to restore trust across government, business, and civic institutions, or societies around the world may be at greater risk of chaos and conflict.
Video
Health Agency Embraces Harsh Feedback to Transform Relationships
When Paula John visited Epiphany Community Health Outreach Services for help with her arthritis, she encountered long wait times and unfriendly staff. Her feedback led to changes that transformed her opinion of the organization. Part of a series produced for SSIR with the support of the Hewlett Foundation.
Podcast
How Client Feedback Helped Transform a Houston Health Agency
Growing up, Paula John didn’t feel her voice counted, motivating her to give her children a different experience by listening to them closely. She expected the same consideration from her Houston community health agency. When its services fell short, her harsh feedback became a catalyst for change. Part of a series produced for SSIR with the support of the Hewlett Foundation.
How End-User Feedback Can Become a Nonprofit’s Innovation Engine
Nurse-Family Partnership has institutionalized the practice of gathering end-user and partner feedback, influencing changes to its systems, services, and business model. Part of a series produced for SSIR with the support of the Hewlett Foundation.
Excerpt
Design for All
An excerpt of Bess Williamson’s Accessible America shows how accessible design is innovative and inclusive.
The New Era of Refugee Investing
How investment can unlock the potential of refugees and help propel economic development.
Investing in Forest Health
A new impact investment vehicle may hold a key to addressing the West’s growing wildfire problem.
Changing the Climate by Leaving ‘Climate Change’ Behind
The best way to increase clean energy production and phase out fossil fuels may be to shift the narrative from climate change to messages that reflect people’s deeply held values, particularly those related to better health.