Notes
1 Jeffrey Bradach, “Scaling Impact: How to Get 100x the Results with 2x the Organization,” Stanford Social Innovation Review, Summer 2010.
2 See, for example, Jeffrey Bradach, “Going to Scale: The Challenge of Replicating Social Programs,” Stanford Social Innovation Review, vol. 1, no. 1, 2003.
3 See Dalberg Global Development Advisors, Franchising in Frontier Markets: What’s Working, What’s Not, and Why, 2009.
Greg Starbird is principal of Starbird Consulting, which catalyzes entrepreneurs, companies, philanthropists, and nonprofits to use innovative business models and technologies to distribute life-enhancing goods and services to broad populations. Prior to founding Starbird Consulting in 2016, he served as CEO of The HealthStore Foundation, whose Child and Family Wellness franchise network of clinics in Kenya has served more than five million people with lifesaving medicines and health care. He also served on the advisory board of the Social Sector Franchise Initiative at the University of New Hampshire and mentored social sector franchisors in the program.
Fiona Wilson is the deputy chief sustainability officer for the University of New Hampshire, director of UNH’s Sustainability Institute, and an affiliate associate professor at UNH’s Peter T. Paul College of Business and Economics. Previously, she was executive director of UNH’s Center for Social Innovation and Enterprise, a lead partner in UNH’s Social Sector Franchise Initiative.
E. Hachemi Aliouche is the director of the Rosenberg International Franchise Center at the University of New Hampshire’s Peter T. Paul College of Business and Economics, where he is an associate professor and holds the Rosenberg Chair in Franchising. His current research focuses on franchise finance, international franchising (particularly in emerging countries), and social franchising. Prior to joining UNH as a full-time faculty member, he held senior-level management positions with several global companies and founded entrepreneurial ventures in health care, investment management, and consulting.
Acknowledgments: The Social Sector Franchise Initiative is a collaborative undertaking at the University of New Hampshire between the Rosenberg International Franchise Center (a program of the Peter T. Paul College of Business and Economics) and the Center for Social Innovation and Enterprise (now the Changemaker Collaborative), a joint venture between the Sustainability Institute, the Peter T. Paul College of Business and Economics, and the Carsey School of Public Policy. The International Franchise Association is a key external partner. We are grateful to our lead funder who made this initiative possible, the Peter T. Paul Innovation Fund at the Peter T. Paul College of Business and Economics at the University of New Hampshire.
Many thanks to those whom we interviewed for this article and who provided useful insights and feedback on earlier versions and drafts. These include Kim Alter, Lindsey Barari, Ferenz Fehrer, Sabrina Habib, Mike Hardin, Neal Harrison, Peter Holt, Lori Kiser, Dave Koch, Bill Maddocks, Julie McBride, Kevin McKague, Beth Meadows, Jason Phillips, Marla Rosner, Cesar Buenadicha Sanchez, Lynda Toussaint, and Galen Welch.