Robert Searle - Can Nonprofits Get More Bang for the Buck?

If you haven't bought a flat-screen TV yet, chances are you're waiting for the prices to drop. Technologies get cheaper by virtue of the "experience curve," a phenomenon where, as companies get better at what they do, costs become lower. In this Stanford Social Innovation Review sponsored audio lecture, Robert Searle argues that nonprofits also can have experience curves, achieving a greater volume of outcomes for the same cost. He discusses the types of outcome metrics on which nonprofits should focus.

Good Measures Conference - Evaluation: New Ways of Working Together

How does an organization get through the evaluation process and live to tell about it? In this panel, part of the Stanford Social Innovation Review's conference on evaluation, funders and fundees on both sides of the table from a variety of organizations in the areas of education and social services talk about what it was like to be in the trenches of successful evaluation processes. They tease out common success factors, including how to work collaboratively across sectors and with multiple constituents.

William Brindley - Collaborating to Wire NGOs

Aid organizations around the world are learning that they can solve their technology and infrastructure problems faster and cheaper together than on their own. Enabling that collaboration is NetHope, a nonprofit information technology consortium helping NGOs establish the technology "ecosystems" they need to serve constituencies in more than 150 countries. Eric Nee interviews Bill Brindley, CEO of NetHope, on how the consortium got started, how it works, and how it is expanding its mission.

Good Measures Conference - Evaluation for Learning

Nonprofits tend to collect a great deal of evaluative data but often have no idea how to use it to assess their performance—particularly because doing so properly is a complicated process requiring serious social sciences knowledge. In this panel discussion, part of the Stanford Social Innovation Review's conference on evaluation, two experts talk about how an organization may better use such data—as well as "external" information in the form of theory and advice—to create a "culture of inquiry" focused on learning and improvement.

Carol Larson - Assessing Performance and Refining Strategy

What does it take to keep a large foundation focused on evaluation for self-improvement? As part of the Stanford Social Innovation Review's conference on evaluation, Carol Larson, CEO of the David and Lucile Packard Foundation, shares tools, lessons, and strategies for assessing performance to create a "culture of inquiry." Organizational qualities such as innovation, collaboration among stakeholders, and freedom to make "mistakes" are critical elements to foster an effective learning enterprise.

Thomas M. Siebel - Using Marketing Techniques to Fight Meth Abuse

The abuse of the synthetic drug known as methamphetamine has become a top crime problem in the United States, and now a global epidemic. In this audio lecture, part of the Stanford Social Innovation Review's conference on evaluation, IT leader and philanthropist Thomas Siebel discusses the nature of meth addiction as well as the efforts of the Meth Project, a large-scale prevention program aimed at reducing first-time meth use through public service messaging, public policy, and community outreach.

Good Measures Conference - Evaluation in the Nonprofit Sector

Evaluation is one of the most powerful mechanisms a nonprofit organization can use to unlock its potential, become more effective, and achieve success. But traditional evaluation methods are expensive, require thorough knowledge of the social sciences, and take a good deal of time to perform. In this part of the Stanford Social Innovation Review's conference on evaluation, Mark Kramer details how nonprofits can better incorporate evaluation to achieve their mission and bring about social change.

Alana Conner - Evaluation for Normal People

In the frenzy over accountability, funders, donors, and the general public are calling for more program evaluation. Yet few understand how expensive and complex good evaluation is. Speaking at the 2006 Nonprofit Management Institute at Stanford, Alana Conner, senior editor of the Stanford Social Innovation Review illustrates how half-hearted evaluation can do more harm than good. Rick Aubry and Victor Kuo join her to give nonprofit and foundation perspectives.

Margaret Neale - Myths and Truths About Negotiation

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Everything you've ever assumed about the correct way to negotiate is, well, probably wrong. So says negotiation expert Margaret Neale at Stanford during the 2007 Nonprofit Management Institute. In this audio lecture, she explores many of the beliefs that surround negotiation "best practices" in an attempt to distinguish the reality from wishful (or wrong-headed) thinking. This talk will add to your understanding about negotiation, and give you tools to respond effectively in your next negotiation challenge.

Jennifer Aaker - Creating Strong Nonprofit Brands

For profit-making companies, branding is generally second nature. But how can nonprofits use branding effectively? In ths audio lecture recorded at the 2007 Nonprofit Management Institute, Business Professor Jennifer Aaker shares her experiences studying and writing about nonprofits to identify how they may use branding to differentiate themselves, leverage limited funds, establish a reputation, inspire customer commitment, and more.

Chip Heath - Missions That Really Inspire

Your organization has an important mission. But could a potential funder or volunteer tell that by looking at your website or your annual report? And could one of your employees make the right decision in a tough situation by reading it? In this audio lecture recorded at the 2007 Nonprofit Management Institute at Stanford, Chip Heath discusses how you can craft a mission statement that inspires people and helps them make important decisions, thereby offering powerful tools to lead your organization.

Susan Colby - Nonprofit Management Approaches at Bridgespan

In nonprofit management, implementing organizational changes can be a huge challenge. In this audio lecture, Susan Colby shares the Bridgespan approach to nonprofit strategy by taking the example of one of her clients, the Harlem Children's Zone. Speaking at the 2006 Nonprofit Management Institute at Stanford, she walks her audience of high-level nonprofit executives through a rather challenging process to tactfully institute radical organizational changes.

Robert Sutton - Building a Civilized Workplace

How do you spot an asshole in the workplace—or figure out whether you might be one? Robert Sutton, author of the best-selling book, The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't, provides a sure-fire test and offers tips for keeping your "inner jerk" from rearing its ugly head on the job. Drawing on serious research and analysis, Sutton shows his Stanford 2007 Nonprofit Management Institute audience how managers can eliminate mean-spirited and unproductive behavior.

William Foster - How to Grow a Nonprofit Big

Many nonprofits want to expand their staff and funding base so that they may serve a broader public. Until recently, little information was available about how such organizations may do so successfully. In an audio interview with Stanford Social Innovation Review managing editor Eric Nee, William Foster shares findings from the Bridgespan Group's groundbreaking research on what it takes to be in the big leagues. He discusses types of funders to pursue, how to restructure an expanding organization, and whether going big is right for everyone.

Heather McLeod Grant - What Makes Great Nonprofits Great?

Now, more than ever, nonprofit leaders need to know how to maximize their social impact. Center for Social Innovation researcher Heather McLeod Grant shares some of the groundbreaking research explored in her coauthored book Forces for Good: The Six Practices of High-Impact Nonprofits. Drawing on her extensive study of nonprofit leaders and organizations, Grant reveals that success isn't just about "nonprofit management," but about creating larger systemic change. She shares three of the six practices for making such transformation possible.