Nonprofit organizations have a reputation for their people-centered services, but just as with for-profit businesses, the agencies’ own employees often feel they are valued the least by management – behind funders, the board of directors, and clients.

Not only do burnout and high turnover rates speak to the need for nonprofit organizations to treat their employees well, but research based on the business sector demonstrates a simple but, some would say, counterintuitive fact: Putting a...

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