• For less than $50 in stamps and stationery, a survey can be sent to 100 people, asking for their feedback on a particular publication or direct-mail piece.

• Gather a dozen important constituents for an informal focus group on a new logo. Entice them with coffee, drinks, and snacks.

• Invest a few hours of staff time to call a targeted group of audience members to answer a phone survey.

• Create a chat room on the organization’s Web site for constituents to exchange feedback.

• Convince a donor to underwrite a major quantitative research survey.

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