Improving practices in any complex organization is a challenge. It can be especially difficult when an organization has a rigid hierarchical structure. The opinions of lower-status employees are often disregarded, and staff members may generally be afraid to make mistakes as they put new policies into practice. Melissa A. Valentine, however, has found ways in which hierarchy can be utilized for organizational change. A management science and engineering professor at Stanford University with a ba…

To read this article and start a full year of unlimited online access, subscribe now!

Already a subscriber?

Need to register for your premium online access,
which is included with your paid subscription?