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How to hire the best leaders for your organization.
Research - Articles
Highlights from scholarly journals (more)
Listening to Tsunami Survivors
Treating aid recipients like valued customers gives insights into disaster relief.
Rethinking Corporate Philanthropy
Exploiting core competencies is only half the story.
As Luck Would Have It
Why the U.S. and Europe have such different social spending policies.
In the Mood for Creativity
Happiness, not melancholy, helps sparks innovation.
Missed Signals
Why e-mail messages are so often misunderstood.
Care Begets Caring
People who feel secure are more apt to be altruistic.
No Market for Marketing
Nonprofits do not use -- and often don't want -- for-profit marketing techniques.
Silence=Bad Strategy
How failing to speak up leads nonprofit boards to persist with mislaid plans.
One for Deregulation
Why states' nonprofit regulation rules may not be just unnecessary, but also unwise.